- Disconnect the power cable.
- Hold down Power button.
- Reconnect the power cable.
- While the power button still down, press the Stop/Reset button twice.
- Release the Power button.
- The printer is now in factory mode (wait until idle is displayed)
- Press the right arrow button (next to the OK button) repeatedly until Shipping Mode 3 is displayed.
- Press the OK Button
- Wait until “Without Cleaning” is displayed and then press the Stop/Reset button once.
- A test page should print.
- Open the cover. (the cartridges should position themselves at the far left – the cartridge removal location)
- Disconnect the power cable.
- Remove both cartridges.
- Close the cover.
- Reconnect the power cable.
- Press the Power button.
- Wait until a Replace Cartridges message is displayed. Now insert the cartridges.
- Wait until the printer is operating in its normal mode. The display shows the normal start menu (ie: Copy).
• Check by going to printer ->properties -> maintenance -> view printer status